frequently asked
questions
Can I speak to someone first?
Yes, you may speak to a member of our office team if you wish to discuss any issues with us before proceeding with a specific service.
Please contact us by phone to discuss this further:
(+353) 818 500 800 – IRELAND
(+44) 203 322 4499 – NORTHERN IRELAND
Do I need to register for a session in MyMind?
Yes, you need to register either online here or by calling the office on (+353) 818 500 800.
Once you have registered, you can book an appointment with one of our mental health professionals by following our “Book Appointment” procedure.
Do I need to pay for my sessions?
Yes, there is a charge for your session. MyMind provides affordable services which means our fees are lower than most private practices.
MyMind offers a scale of rates based on employment with reduced rates available for those who are not in full-time employment.
Please see our full list of services and fees.
We offer discounted packages for multiple sessions.
Do I get an invoice?
Yes, please login to the appointment system.
Please click on ‘My payments’. You can see list of available invoices.
How many sessions do I need?
At the very beginning, we strongly recommend you to book just one session for an initial consultation.
During your first session with a mental health professional, you will talk about your goals for further appointments
What is the duration of each session?
Each standard session lasts for 50 minutes, extended sessions last for 100 minutes.
We also offer marriage preparation courses. Please see further details in services for couples section.
Where can I see a professional?
MyMind offers face to face sessions with mental health professionals in our four centres in Dublin, Cork and Limerick. If you cannot make it to one of our centres, you can also have video sessions online. You can find out more about this through MyMind Online.
You can make an appointment in one of our locations or online by scheduling the appointment through our registration system.
How quickly can I see a professional?
Our therapists will see you within days of making initial contact with us. You can register your details and book your initial appointment here.
Our goal is to make our service accessible to all and have no waiting lists.
We aim to intervene early in a client’s mental health journey before their situation becomes more advanced.
What are the MyMind opening hours?
MyMind services are open 6 days a week:
- Monday – Friday from 08:00 to 22:00
- Saturdays from 09:00 to 18:00
You can always contact us through the contact form.
Where is MyMind located?
MyMind operates nationally through MyMind locations and network of MyMind Members.
MyMind locations:
Dublin 1 (7A Store Street, Dublin 1) – Location on Google Maps
Dublin 6 (137 Rathmines Road Lower, Rathmines, Dublin 6) – Location on Google Maps
Dublin 8 (2A Christchurch Hall, High Street, Dublin 8) – Location on Google Maps
Cork (Unit 6, South Bank, Crosse’s Green, The Lough, Cork, T12 NR02) – Location on Google Maps
Limerick (50 O’Connell Street) – Location on Google Maps
Can I support MyMind?
Yes, you can support us by making a donation: Donate session to MyMind
You can also make a payment directly into our bank account with the following details:
Account Name: MyMind
Bank Name: Allied Irish Bank
Bank Address: AIB, 1-4 Lower Baggot Street, D02 X342, Ireland
IBAN: IE16AIBK93106313785035
SWIFT: AIBKIE2D
For foreign money order:
Account Name: MyMind
Bank Name: Allied Irish Bank
Bank Address: AIB, 1-4 Lower Baggot Street, Dublin 2, D02 X342, Ireland
IBAN: IE16AIBK93106313785035
SWIFT: AIBKIE2D