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frequently asked
questions

FAQ Can I speak to someone first?

Yes, you may speak to a member of our office team if you wish to discuss any issues with us before proceeding with a specific service.

Please contact us by phone to discuss this further:

(+353) 76 680 1060 – IRELAND

(+44) 203 322 4499 – NORTHERN IRELAND

FAQ Do I need to register for a session in MyMind?

Yes, you need to register either online here or by calling the office on +353 76 680 1060.

Once you have registered, you can book an appointment with one of our mental health professionals by following our “Book Appointment” procedure.

FAQ Do I need to pay for my sessions?

Yes, there is a charge for your session. MyMind provides affordable services which means our fees are lower than most private practices. 

MyMind offers a scale of rates based on employment with reduced rates available for those who are not in full-time employment.
Please see our full list of services and fees

We offer discounted packages for multiple sessions.

FAQ Do I get an invoice?

Yes, please login to the appointment system.

Please click on ‘My payments’. You can see list of available invoices.

FAQ How many sessions do I need?

At the very beginning, we strongly recommend you to book just one session for an initial consultation. 

During your first session with a mental health professional, you will talk about your goals for further appointments

FAQ What is the duration of each session?

Each standard session lasts for 50 minutes, extended sessions last for 100 minutes.

We also offer marriage preparation courses. Please see further details in services for couples section.

FAQ Where can I see a professional?

MyMind offers face to face sessions with mental health professionals in our four centres in Dublin, Cork and Limerick. If you cannot make it to one of our centres, you can also have video sessions online. You can find out more about this through MyMind Online.

You can make an appointment in one of our locations or online by scheduling the appointment through our registration system.

FAQ How quickly can I see a professional?

Our therapists will see you within days of making initial contact with us. You can register your details and book your initial appointment here

Our goal is to make our service accessible to all and have no waiting lists. 

We aim to intervene early in a client’s mental health journey before their situation becomes more advanced.  

FAQ What are the MyMind opening hours?

MyMind services are open 6 days a week:

  • Monday – Friday from 08:00 to 22:00
  • Saturdays from 09:00 to 18:00


You can always contact us through the contact form.

FAQ Can I support MyMind?

Yes, you can support us by making a donation: Donate session to MyMind

You can also make a payment directly into our bank account with the following details:

Bank Name: AIB

Branch: 52 Upper Baggot Street

Account Name: MyMind

Account Number: 137-85-035

Sort Code: 93-10-63

For foreign money order:
Bank Name: AIB
Branch: 52 Upper Baggot Street, Dublin 4, IRELAND
Account Name: MyMind
SWIFT: AIBKIE2D
IBAN: IE16AIBK93106313785035